Frequently Asked Questions

All of our cottages have ceiling track hoists and we do have 2 portable hoists and a stand aid which can be hired to use in the living room if required.
  • Birch hoist goes to the wash basin.
  • Chestnut, Hazel, Oak, Pine, Poplar, Walnut and Willow hoists go to the shower.
  • Elm, Hawthorn and Maple hoists go over the toilets.
  • Elm has a second hoist in the other downstairs bedroom that goes to a bath.
  • Holly is a H tracking system so can go anywhere in the bedroom and bathroom.

No, residents need to bring their own sling to attach to the ceiling and portable hoists.

Shops and pubs are only 1 mile away, however there is a stretch of pavement that is quite narrow so we would encourage you to go by car. We have our amazing onsite Lakeside Kitchen which has a fully licensed bar and a small shop which has essentials for your trip.

Yes, we welcome everyone to stay with us.

Prices are usually available for 18months, but if you check on our booking calendar they will be updated there. If you are very organised or have a special occasion looming and want to guarantee first refusal give our reception team a call on 01253 702 122 to put your name down on our waiting list.
Yes, we have one communal BBQ by the side of lake. 
Chestnut, Oak, Poplar and Walnut cottages have their own private BBQ.
We do stock a shower commode chair, toilet surround, perch chair, bed rails and more for each cottage. 
Please go to our Disabled Facilities page for more information.

Skiggle is a self-funded, non-profit on-line community that was launched 17.08.16 by a mother whose young son, with Cerebral Palsy is the inspiration behind the idea. Their aim is to help people, of all ages, who are involved with disabilities either in a personal or professional capacity. Their primary goal is to create a mutual support network for users to provide each other with practical help. They achieve this through the creation of an online SOS solution system for care-based essentials where members can request immediate assistance in unforeseen circumstances. Follow this link for more information: https://skiggle.co.uk

Yes, we provide towels and bedding for each guest. Please ensure your guest numbers are correct for you to have the right number of towels left in your cottage.
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